Director of Product Management, Property Content Platform, Mar 2019 – Present
Expedia, Bellevue, WA
Leading a team of product managers to drive new capabilities in data science, content scoring, and dynamic user experiences.
Senior Global Product Manager, Property Content Platform, Oct 2017 – Mar 2019
Expedia, Bellevue, WA
Proposed and delivered a major revamp of property content into a modular platform from conception-to-launch that drove a 4x reduction in page footprints, a 10x increase in machine learning-driven detection of problematic data, a 400% increase in content scoring coverage, and multiple initiatives in support of conversion wins. Hired and managed a team of product managers to help execute the vision.
Senior Global Product Manager, Partner Experience for Property Content and Guest Reviews, Jul 2013 – Oct 2017
Expedia, Bellevue, WA
Managed multiple new product launches from conception-to-launch that drove up user completion rates by 5x, increased engagement rates to 95%, and led to a 10x increase in upload volumes.
Co-Founder, Creative Director, Jan 2011 – Mar 2013
Greysands Media, Remote
Co-founded and managed a cross-functional media publishing and marketing team to deliver an original set of digital, print, and video content in the self-help space.
Senior Product Manager, Consumer Mobile Content Portals, Aug 2010 – Oct 2012
InfoSpace, Bellevue, WA
Conceived, pitched, and led a project to completely revamp a media content portal to support mobile devices for millions of end consumers that drove a 5x increase in search and ad revenues.
Startup Co-Founder, Product and Marketing, Jul 2007 – Jan 2011
CoachPlace, Remote
Co-founded a 10-person bootstrapped startup that delivered an all new SaaS CRM solution forthousands of independent coaches worldwide.
Product Marketing Manager, Video Platform, Dec 2007 – Jan 2010
Comcast Technology Solutions, Seattle, WA
Launched over 22 products and services for leading video management platform in the world.
Product Manager, Value Add Services & Consumer Sites, Mar 2005 – Dec 2007
eNom, Bellevue, WA
Launched over 14 products including multi-million dollar website providing domain re-sales at Namejet.com. Managed key partnerships with Microsoft and Google. Led efforts to open first international offices. Managed integration of BulkRegister.com along with key initiatives during Demand Media acquisition.
Organization Change Consultant, Jun 2004 – Jan2005
Booz Allen Hamilton, McLean, VA
Business Systems Analyst for NetDocs, bCentral, .Net Developer Support, Dec 2001 – Dec 2002 (On-Contract)
Microsoft, Redmond, WA
EDUCATION AND TRAINING
MBA, Georgetown University, Washington, DC
BA, Technology & Innovation Management, University of Washington
BI Data Analysis, University of Washington
Certificate in Web Application Programming, University of Washington
UX Mobile Application Design Internship , bloc.io