Principal Product Manager
2022 – Present
Course Hero, Remote
Product Management Coach and Author
2021 – Present
Adaptable Product, Kirkland, WA
Created the Adaptable Product Framework for driving innovation on product teams. Published an eBook with 10+ templates and worksheets. Developing an online course at adaptableproduct.com.
2021 – 2022
Xpanse, Bellevue, WA
Led a platform team of product managers, engineers, and data scientists to provide scalable and commercially viable solutions for a fintech startup.
Note: Company shut down after the mortgage industry crash of Q1 ‘22.
Director of Product Management
2017 – 2021
Expedia, Seattle, WA
Led a team of product managers and data scientists to drive new capabilities in content scoring, data science, and dynamic user experiences. Proposed and delivered a major revamp of property content into a modular platform from end-to-end that drove a 4x reduction in page footprints, a 10x increase in machine learning-driven detection of problematic data, and a 400% increase in content scoring coverage. Hired a team of product managers to help execute the vision.
Senior Global Product Manager
2013 – 2017
Expedia, Bellevue, WA
Managed multiple new product launches from end-to-end that drove up score completion rates by 5x and led to a 10x increase in image upload volumes. Pitched and launched the first reviews awards platform, the first traveler sentiment analysis trend reports, and the first content score service. Drove complete revamp of photo management tools across mobile and desktop that increased performance and stability of SLAs across regions.
EDUCATION
MBA, Georgetown University, Washington, DC
BA, Technology & Innovation Management, University of Washington
TRAINING
BI Data Analysis, University of Washington
Certificate in Ruby Application Programming, University of Washington
UX Mobile Application Design, bloc.io